Check the workspace and balance
Confirm which workspace the task uses. A balance in another workspace cannot fund this one. Review Usage to understand whether the task is blocked by its available credit pool.
Choose a supported billing action
A workspace administrator can use the Billing controls for the available subscription or top-up options. Read the current price and volume before Checkout. Credits arrive through verified payment reconciliation.
Keep the next task smaller
Limit the date range and source material. Ask for a brief plan before a broad task and separate draft work from external actions. Avoid repeating a full run when only one section needs correction.
Resume deliberately
Read the last saved result and confirm any external writes before retrying. Restoring a credit balance does not mean an interrupted task has automatically finished.
Open the relevant screen
Use Running out of credits in the active workspace. Sign in if needed. Check the workspace name before changing shared settings, connections, or billing.
If a control is unavailable, ask the workspace administrator or contact support. Include the screen, the action you tried, and the approximate time. Keep credentials and private customer material out of the request.