Gorgias for AI agents

Ecommerce support tickets tied to order history. Add an API key once and every agent you run can use it.

  • Connects with an API key
  • Ready to connect
  • Any MCP client
  • No card required

The route from an agent to Gorgias

Once Gorgias is set up in your workspace, any agent you run can reach it: a Spinrun agent, or Claude, ChatGPT and Cursor through one MCP endpoint. Every call passes through the Spinrun gateway, which sorts it by risk and writes it to the activity log.

By default, every change an agent makes in a connected app waits for your approval, on every plan. Enhanced Control adds per-app read, write and destructive rules at the gateway on Free and Pro.

Gorgias in the catalog

Ecommerce support tickets tied to order history. · Customer Support

  1. An agent gets a jobFrom chat, a schedule, or your own AI client
  2. Spinrun checks the callSorted as a read, a write or a destructive call
  3. Gorgias does the workThrough the connection you set up in your workspace
  4. Every call is loggedTool, outcome and duration, in one activity log

From Spinrun recipes

Jobs to hand an agent in Gorgias

Each one is a real prompt from a Spinrun recipe or team page, ready to adapt to your own work.

  • “Answer this Gorgias customer whose parcel never came, once you know from Shopify and the tracking where it went.”

    Order question

Three steps

From connection to first call

  1. Connect an app once

    Sign in from your workspace with OAuth or an API key. Spinrun keeps the credential in an encrypted vault, never in an agent's config.

  2. Decide what it may do

    By default, every change an agent makes in a connected app waits for your approval, on every plan. Enhanced Control adds per-app rules for reads, writes and destructive calls on Free and Pro.

  3. Let any agent use it

    Claude, ChatGPT, Cursor or a Spinrun agent reach the app through one MCP endpoint, and every call is written to the same activity log.

What it can do

Every Gorgias action, sorted by risk

Spinrun sorts every Gorgias action into one of three tiers. By default, agents ask before a write; on Free and Pro, the rules you set decide which tiers run.

  • Reads

    Read actions

    Fetch and search. Cannot change anything.

  • Writes

    Write actions

    Create and update. Changes data but does not remove it.

  • Destructive

    Destructive actions

    Delete, revoke, or overwrite. Hard or impossible to undo.

Paired in recipes

Apps agents use with Gorgias

These appear next to Gorgias in Spinrun's templates, recipes and team pages.

Same category

Other Customer Support apps

Other apps in this category that your agents can use.

See every app in this category

Questions about Gorgias

You paste an Gorgias API key once. Spinrun keeps it in an encrypted vault rather than in an agent's config, and you can revoke it in one click.

Put Gorgias to work. Start free.

Connect Gorgias, decide what it may do, and give an agent its first job.

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