Termenii și condițiile
v2026-08-22
These terms govern your use of Spinrun (the "Service"), operated by BirdAI S.R.L. from Romania. By creating an account, connecting an app, or issuing an API key, you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.
We change these terms from time to time. Material changes are announced to workspace owners by email before they take effect, and the date above always reflects the current version.
01Who you are contracting with
The Service is provided by the company below. Where these terms say "we" or "us", they mean that company.
- Legal name — BirdAI S.R.L.
- Registered office — Str. Dinicu Golescu nr. 7, Sector 1, București, Romania
- Legal contact — legal@spinrun.ai
02Eligibility
By registering or using the Service you confirm two things:
- You are at least 18 years old and have the legal capacity to enter into this agreement. We do not verify this; you are confirming it.
- Your account, billing and tax details are accurate, and you will keep them current.
03What the Service does
Spinrun is a gateway between AI agents and the third-party applications you already use. You authorise an application once; we hold that authorisation and expose it to your agents through a single authenticated endpoint, subject to the permission rules your workspace sets.
We are an intermediary. The applications you connect are operated by other companies under their own terms, and connecting one here does not change your relationship with them.
Some parts of the Service are in beta, limited by plan, or behind a flag. We say so where that is the case.
04Your account and your workspace
You are responsible for the accuracy of your account details, for the security of your credentials and API keys, and for everything done through your workspace — including by agents you or your teammates authorise. Tell us at legal@spinrun.ai if you think someone has got in who should not have.
A workspace owner can invite members and grant them access to connections. Anyone with access to a connection can direct an agent to act through it, within the permission rules set for that application. Choosing who to invite, and removing them when they leave, is your job rather than ours.
05Connected applications and agent actions
When you connect an application you grant us permission to act on your behalf within the scopes that application issues. Agents acting through the Service take real actions in real accounts: they send messages, create and modify records, and — where the scope allows it and your rules permit it — delete them.
You are responsible for the instructions you give an agent and for the rules you set. Enhanced Control classifies each tool as a read, a write, or a destructive action and lets you set a rule per application; treat it as a broad guardrail rather than a certified inventory, because anything the classifier cannot place is treated as a write.
You must not use the Service to access data you are not entitled to, to breach a third party's terms, or to send unlawful, deceptive, or abusive content.
06Model output
Parts of the Service send your data to a language model and hand you back what it produces. That output can be wrong, incomplete, biased, or unsuitable for what you intend to do with it, and it is not legal, financial, medical, tax or other professional advice.
Reviewing it is yours. So is deciding whether an agent should be allowed to act unattended. If you publish or distribute AI-generated or AI-modified content, meeting the transparency and labelling obligations that apply to it — including under the EU AI Act — is also yours.
Subject to the underlying provider's terms, you may use model output for your own purposes. We claim no ownership of it beyond what we need to run the Service.
07Acceptable use
You must use the Service lawfully, and in line with the terms of the applications you connect to it. You must not, and must not let an agent or a teammate:
- use the Service for unlawful, fraudulent, deceptive or harmful purposes;
- generate or distribute illegal content, harassment, threats, defamation, or material that infringes someone else's rights;
- build or distribute malware, or use the Service to attack anyone;
- send unsolicited bulk messages, run phishing campaigns, or impersonate a person or organisation;
- attempt unauthorised access to the Service or to anyone else's workspace, or run security testing against us without written permission;
- reverse engineer, scrape or mirror the Service, or try to derive its source or prompts, except where the law says you may;
- use the Service to train a foundation model or to build a competing product, without our written consent;
- put personal, confidential or regulated data through the Service without the authority and lawful basis to do so;
- work around usage limits, permission rules, billing or security mechanisms.
08Plans, credits and billing
Paid plans are billed in advance for the period you choose. Metered actions draw on the credit allowance included in your plan. Credits are a unit for metering usage: they are not money, not stored value, and not redeemable for cash.
When an allowance is exhausted, metered actions stop and the agent is told why in the error it receives. Nothing bills beyond your plan and no invoice arrives that you did not choose.
Fees are exclusive of VAT and other applicable taxes. Fees already paid are non-refundable except where the law requires otherwise. We may change prices and plan structures; for an active paid plan a change takes effect no earlier than your next renewal, after reasonable notice.
09Availability
We work to keep the Service available and will give notice of planned maintenance where we reasonably can. We do not promise uninterrupted availability, except as set out in the Service Level Agreement for plans that include one, and the Service depends on third-party applications whose own outages we cannot control.
Features may change, be limited, or be withdrawn. Where a change materially reduces something you are paying for, we will make a reasonable effort to tell you first.
10Your data
You keep all rights in the data you and your agents send through the Service. You grant us the permission we need to host, store, transmit and process it in order to provide, secure and support the Service for you — and nothing beyond that.
We do not use your content or your connected application data to train machine-learning models. We process it as described in the Privacy Policy, and where we do so on your behalf the Data Processing Agreement applies.
You confirm you have the rights and the lawful basis to put that data through the Service and to have us and the applications you connect process it.
11Our intellectual property
The Service — its software, design, documentation, and the Spinrun name and marks — belongs to BirdAI S.R.L. or its licensors. These terms grant you the right to use the Service and nothing else.
If you send us suggestions or ideas, we may use them without restriction or payment. That is not us claiming your work; it is us not wanting a feature request to come with a licence negotiation.
12Copyright complaints
If you believe something reachable through the Service infringes your rights, write to legal@spinrun.ai identifying the work, where the material is, how to reach you, and a statement that you are acting in good faith and are entitled to act.
13Suspension and termination
You may close your workspace at any time. We may suspend or terminate access where these terms are breached, where an account is being used unlawfully, where payment is overdue, or where continued operation would put other customers at risk — with notice where circumstances allow it.
On termination, connected authorisations are revoked and workspace data is deleted according to the retention windows described in the Privacy Policy. Export what you need first.
The clauses that should outlive the agreement do: fees already owed, the licences you granted us to run the Service, intellectual property, the disclaimers, the liability limits, indemnity, and governing law.
14No warranty
The Service, the output of any model it calls, and the third-party applications you connect are provided as they are and as they are available. To the fullest extent the law allows, we make no warranty of any kind about them — not of merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted operation.
15Liability
Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud, wilful misconduct, or death or personal injury caused by negligence.
Subject to that, and to the fullest extent the law allows: we are not liable for indirect or consequential loss, lost profits, lost revenue, lost goodwill, or lost data.
Our total liability arising out of or relating to these terms or the Service, in any twelve-month period, is limited to the greater of the fees you paid us in that period or €100.
16Indemnity
You will defend and indemnify us against claims, losses and costs arising from the data you put through the Service, the actions your agents take, your use of connected applications, your breach of these terms, or your infringement of someone else's rights.
17Governing law
These terms are governed by Romanian law, excluding its conflict-of-law rules, and the competent Romanian courts have exclusive jurisdiction over any dispute arising from them. The UN Convention on Contracts for the International Sale of Goods does not apply.
18Restul articolelor
These terms, together with the Privacy Policy and any order form we have signed with you, are the whole agreement for the Service. If a clause turns out to be unenforceable, it is narrowed only as far as needed to make it enforceable and the rest stands. Not enforcing a clause once does not waive it.
You may not assign this agreement without our written consent. We may assign it as part of a merger, reorganisation or transfer of the business.
19Contact
Questions about these terms go to legal@spinrun.ai, and we answer them in the language they arrive in.