Hospitality that knows every guest
Embed AI that turns booking, guest, operations, and market data into intel, and automates the work that slows properties down.
Hospitality capabilities
Every guest, one profile
Connect PMS, booking, loyalty, and review data into a single foundation your teams can trust.
Watch the outside world
Check the exact public pages and supplier, customer or market records you provide on a schedule, and bring material changes to your team for review.
Automate in your own tools
Route intelligence and approved actions into your connected apps, using the connectors available in Spinrun.
Make every workflow more intelligent. Make every team more efficient.
Price every night with confidence
Blend demand, events, competitor rates, and booking pace into rate recommendations that update as reservations land.
Personalize before arrival
Pull past stays, preferences, and requests into one guest brief so front desk and F&B teams act on it without asking twice.
Turn reviews into fixes
Cluster supplied reviews, surveys, and complaints to surface service issues by property, then route them to the right manager.
Govern AI as you scale it
Keep pricing, guest, and staffing decisions recorded with their sources and approvals, with the controls set by you.
A platform built to modernize
Company Brain
Maintains guest-service standards, property notes and rate guidance for arrival briefs and service reviews.
Coworkers
Prepare arrival briefs from supplied guest records and group survey complaints by property for managers.
Approvals
Property managers clear rate updates and guest messages before they reach connected apps. Runs record the work.
One intelligence layer from booking to checkout
Faster time-to-insight
Fewer tools needed
Avg. cost reduction
Saved per team per week
Explore the workflows
Go-to-market
Spinrun gives sales and marketing teams a shared operating layer to define the market, identify accounts entering a buying window, understand the people and problems behind them, and activate the next approved play with the evidence attached.
Explore workflow 02Customer Experience
Spinrun gives customer teams a shared operating layer to understand requests, retrieve the right evidence, coordinate resolution across systems, and spot changes in customer experience before they become escalations.
Explore workflow 03Operations
Spinrun gives operations teams a shared layer to process documents, coordinate exceptions, monitor suppliers, route work, collect control evidence, and prepare operating reviews across fragmented systems.
Explore workflow 04Business Intelligence
Spinrun gives strategy, finance, and operations teams a shared layer to monitor performance, investigate change, reconcile evidence, and prepare decisions that leaders can inspect and challenge.
Explore workflow