What to check first
For this issue, start with the active workspace and the relevant settings screen. Create a reviewed workflow with an explicit time and timezone. Read the current confirmation or provider error rather than repeating the action immediately. Keep a record of what you tried and its approximate time so an administrator or the support team can identify the request.
Write the task first
State the work to run, the sources, the delivery location, and the review boundary. Use a successful manual run as the basis for a schedule. A recurring task should not depend on a person remembering an unstated step.
Set time and timezone
Choose the frequency and the timezone explicitly. A date range such as 'last complete week' is different from 'the previous seven days.' Check the next scheduled run against the intended business calendar.
If the issue remains
Open the scheduled tasks guide for the current product steps. If that does not resolve the issue, contact support. Include your workspace name, the screen, and the approximate time. Do not send passwords, API keys, card numbers, or an unrestricted data export.