What to check first
For this issue, start with the active workspace and the relevant settings screen. Check the channel application's supported settings and administrator policy. Read the current confirmation or provider error rather than repeating the action immediately. Keep a record of what you tried and its approximate time so an administrator or the support team can identify the request.
Account and workspace
Use Account for person-specific settings and the account menu to switch workspaces. Confirm the selected workspace before changing members, connections, or billing. A workspace's settings are not automatically copied to another workspace.
Models and behavior
Model settings select the options your workspace can use. Behavior settings hold supported preferences and instructions. Review a sample task after a change and keep the output standard explicit.
If the issue remains
Open the settings overview guide for the current product steps. If that does not resolve the issue, contact support. Include your workspace name, the screen, and the approximate time. Do not send passwords, API keys, card numbers, or an unrestricted data export.